xbox game pass app remote install not working

There doesn’t seem to be a clear reason for this, affecting Windows and mobile Xbox apps. You can still hear the sounds from the Xbox stream, but you can’t see anything.

Then go to the iOS, Google Play, or Windows app stores and reinstall the respective apps.Ī common complaint is that players see nothing but a black screen after starting a Remote Play session. If the other device works, or you don’t have an alternative device to test, uninstall the app from your device. If you have more than one device that can use Remote Play, try using a different device to see if it works. It’s easy to focus on the Xbox or network as the problem, but your mobile or Windows device could be the problem. Reinstall the Apps (Or Try Another Device) You’ll have to wait until you’re back home unless you have a router that you can remotely reset using an app.Ħ. Of course, if you aren’t anywhere near your Xbox, then doing this isn’t possible. Resetting your network gear, including your router and your Xbox console, is a good way to eliminate transient glitches.

Press the Xbox button on the controller to open the guide.We assume you’ve set up your Xbox and are logged in with your Xbox user account. If you’re sure that you’ve followed all the proper steps, you can skip this section.įirst, we’ll ensure that instant on and remote features are enabled. If you don’t meet these requirements, take the necessary steps to meet them, and try again.īefore we troubleshoot why remote play isn’t working for you, we’ll recap the process of setting up the feature.

Mouse, keyboard, and touch controls are not supported at the time of writing. While 2.4Ghz networks will work, it’s not optimized for game streaming, even if the speeds are adequate. This means the Xbox needs an upstream connection at least that fast check that your ISP upload speed is adequate for the Xbox’s connection.

An internet connection to the Xbox of at least 7Mbps.

A Bluetooth 4.0 connection for the controller or USB connection (not supported on iOS).

An Android 6.0, iPhone iOS 13, or Windows 10 or later device.

Xbox game pass app remote install not working